We attach great importance to the protection of intellectual property rights, including copyrights, trademarks, patents, designs and trade secrets. We are always committed to safeguarding the legitimate interests of intellectual property owners and ensuring the legality of all products and content displayed on our website. However, due to the wide variety of goods available, unintentional negligence may exist. If you are an intellectual property owner or its authorized representative and believe that content on our website infringes on your rights, please contact us immediately. We will take prompt action to protect your legal rights.
Ways to Submit a Copyright or Trademark Complaint
Please send the following details to the special e-mail address for copyright complaints: [email protected]:
Proof of identity: Please provide relevant proof to confirm that you are the legal owner or authorized representative of the relevant work, trademark or other intellectual property right.
Description of infringing content: Describe in detail the allegedly infringing work or material and provide its specific location on our website (e.g., product URL).
Contact Information: Provide valid contact information, including an address, telephone number, or e-mail address where we can communicate with you.
Disclaimer: Please include a statement that you are satisfied that the use of the disputed content is not authorized by the owner of the intellectual property, its agent, or the law.
Intellectual Property Information: Provide basic information about the relevant intellectual property (e.g., “XYZ Copyright” or “ABC Trademark, Registration No. 123456, Registration Date 1/1/04”).
Additional Trademark Infringement Information: If you are involved in trademark infringement, please provide the trademark registration number, a link to the first publication, the URL of the infringing content, and any other documentation that proves that you own or are authorized to use the trademark.
Important Note
[email protected] is used only to handle copyright-related complaints. For all other questions, please contact our customer support team. We are committed to handling all complaints of alleged intellectual property infringement promptly and are fully committed to defending the legitimate rights and interests of rights holders. Please ensure that the content of your complaint is true and accurate. Filing a false infringement notice may result in legal consequences, including damages and attorney's fees. If you are in doubt about the material, we recommend that you consult a legal expert before submitting a notice.
We sincerely thank you for your attention and support to the protection of intellectual property rights, and look forward to working with you to jointly safeguard the legitimate rights and interests of intellectual property rights!
